The MCP interface connects Claude, ChatGPT, Gemini and other AI assistants directly with the knowledge in KNOW&SHARE. So they answer based on your actual content – not guesses.
General AI tools answer from the internet, not from your reviewed knowledge. It sounds plausible – but may well be wrong.
Your knowledge lives in KNOW&SHARE – but people work and ask elsewhere: in the chat, in the copilot, in a ticket. That costs time every single day.
Clicking through folders, keyword search, asking colleagues – by the time the right page turns up, the flow of work is long gone.
As soon as AI accesses company knowledge, the permissions question comes up. Without clean handling of access rights, convenience quickly turns into a compliance problem.
The connection runs over MCP (Model Context Protocol), an open standard through which AI tools securely access applications like KNOW&SHARE. You set it up yourself in a few steps.
Have the premium module activated for your tenant.
Switch on the MCP interface in the tenant settings and confirm the privacy notice.
Grant users the “Use MCP interface” role and enter the server address in your AI tool.
Sign in in the browser with your existing account – no API key required. Then just ask in the chat.
You ask your AI assistant and get answers straight from your company knowledge – instead of general model knowledge or invented details.
The assistant searches the entire wiki, finds the right pages and summarizes them clearly – including a reference to the source.
Create, rename, move or archive pages: the AI takes care of routine tasks in the knowledge base on request.
New employees and support teams get round-the-clock answers from your documented processes and guides.
Through an open standard (Model Context Protocol), connected AI clients get controlled access to folders and pages: search, read, browse the navigation, create and update content, move, copy, archive, and view versions and files – always within the roles and permissions assigned.
Every access is tied to existing roles, logged without gaps, and requires explicit privacy consent when activated.
Compatible with
The MCP interface opens up your documented knowledge to AI – what you do with it depends on the AI tool you connect. Today, you can already ask things like:
“What changed on our pages this week?”
“Summarize the onboarding process for new employees for me.”
“Which open comments are still waiting for a reply?”
“Create a new page with a checklist for the equipment briefing.”
“Which pages are in the quality management folder?”
“Who most recently got access to page XY?”
Start for free and discover how KNOW&SHARE brings your knowledge straight into your AI assistant with the MCP interface.